Do you have what you want in life?
Do you want to do better?
Can you be honest enough to fix your problems?
are you ready to raise your standards?
There was a time when I dreaded Sunday afternoons because I knew Monday was coming. I was a slave to my business. I almost lost it all. I struggled for years until I realized I was not alone. I reached out for help and found it in a coach and private group. I want to share that with you, to help you avoid the costly mistakes that I made. Are you willing to rise up and fix it before it is too late? That is why we are here. Service Vault is meant to lift all of us to another level. To create a better experience for the owners, staff, and clients. To create a group of support with structured guidance. Will you take the next step and elevate your standards?
Mike Myers "Who am I?"
“I am a father, a husband, a leader, a friend, a business owner, a community pillar, a broad set of shoulders to lean on, and I am always moving forward. I accept no excuses from myself or those around me. I am passionate and show emotion. I get the work done. I am a shark. I cannot move backwards or I will die!
I am a third-generation automotive shop owner, but make no mistake, nothing was handed to me. I started in the business when I was 13 but had been involved since I could walk. I have three sisters and spent all the time with my dad I could. I remember the first time I learned that communication and expectations are paramount. Here is this 10 year old kid handing tools and holding the flashlight for his dad learning all kinds of great new words to say on the school bus and my fractions as I was handing wrenches and sockets. After hanging around the shop and getting dirty my father task me with the chore of cleaning up an oil drain pan. Had I done this before? Nope. Where do you clean things when you are 10 years old? Well the sink seemed logical to me, so without any direction I proceeded to rinse that drain pan out. I will always remember that communication and expectations are paramount after that scenario.
Fast forward 18 years and I bought my father and mother out completely. I could have managed that way better than I did. I was aggressive, and while there is nothing wrong with that, my relationship with my family was damaged in the process. It is healing, however, some things take a lot of time. I had just completed building a new house and had the world under control, or so I thought. I wish I would have known then, what I know now. My life would have been so much easier.
My wife Melissa and I have been married for 20 years. We met right before I broke my back in 1998, an L2 burst fracture that took me out for quite a while. We have an awesome son who is 18, He is running his own business and racing. We have five crazy Miniature Australian Sheppards, Grizz goes with me everywhere. My wife and my son have been on this journey and somehow, I have managed to not lose them in the process, although at times I can’t understand how.
I took the family business and doubled the sales within three years after purchasing it. I was making 250k a year. What could go wrong, right? I didn’t manage it like I should have. I had money rolling out my ears, or so I thought, and we lived like rock stars. Little did I know what was to come. When times turned tough, I didn’t have the tools in my business tool box to deal with the things I was facing. I had been a great technician. Hell, I was one of a handful of ASE master technicians that had achieved that status by 18 years old. The business side was easy, right? I learned differently. I have lost great employees because I didn’t take care of them properly. I lost great clients too. I almost lost it all. I was horrible.
After several years of dropping income and changing my lifestyle to fit my income, I became tired of it. Was it worth it anymore? I had to refinance my house to bail out business bills as the company couldn’t pay what I needed to survive and it’s bills at the same time. I wanted to give it all up and go work for somebody else. I was broken and so was my mind.
I decided to reach out for help. I hired a business coach and things started to change. I was getting the business tools that I needed, however, the damage was going to take some time to repair. I still struggled to make change even though I knew what needed to be done. I would “tell” everyone what we were going to do. I blamed employees for lack of progress. I went through several technicians in a field where they are difficult to find in the first place. Something had to change. That’s where a personal coach came in. Yes, coaches are expensive. Most of the time, you need one and don’t have the money to afford one because you waited too long. Once I started to change a few more things, it all started to fall in place.
I am still working on my story, as most of you reading this are. I now have two coaches, as I will never know everything. I have learned that you can have the skill, the knowledge, and the physical tools. But there is more to the story to make it complete.”
Mike Myers, Founder and CEO
Make the decision for you!
Are you ready to raise your standards? Make the decision now!
Is it selfish to invest in yourself. Hell no. You can’t take care of anyone else until you have taken care of yourself. Invest in yourself now, you can’t go wrong!
The service industry encompasses many professions. landscapers, lawn maintenance, food service, automotive repair and maintenance, HVAC, plumbing, ect. We all take care of people. Are you ready to be the best and stand out from the rest? Make the decision to grow and be better. Your investment in you is the best one you can make.